Posts

Are the Banks too late for the e-invoice Party? – Part 2

by Claes Lemnell May 11, 2012

My humble conclusion on this; since the "market share" for e-invoice is still below 10% - no one is "too late" for this... This service leads them straight to their own "core business products" with a smoother straight-through-process and a better margin. I believe it's essential for the Banks (like all other e-invoice VAN's end vendors) to extend their roaming agreements leading towards a larger and smoother "market landscape" for all - not at least the end user/customers!

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Finance, Bank and Insurance Sweden

Är tärningen kastad för bankerna?

by Mikael Jakobsson May 16, 2012

Vi ser idag hur den finansiella marknaden sätts under allt hårdare tryck. I och med att bankerna nu ser en risk i en sjunkande lönsamhet inom de närmaste åren har de stora spelarna, en efter en det senaste året, aviserat stora kostnadsbesparingar. Detta aktualiserar följande fråga för bankerna: Är IT en kärnverksamhet för en stor bank?

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Tieto Future Office ®

My digest of the international INTRA.net Reloaded conference, Berlin (April 2012)

by Philipp Rosenthal May 3, 2012

My key take away from the intl. intranet and enterprise 2.0 conference INTRA.net Reloaded (Berlin 2012); From communication to collaboration.

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Mobile World

"It's not a thesis, it's strategy work"

by Jaakko Vilen May 4, 2012

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Omnichannel Customer Interaction

The impact of the new mobile internet rates on mobile customer service applications

by Enrico Pruis May 15, 2012

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Tieto SmartEngage

Weniger Emails, glücklichere Kunden

by Kai Nörtemann January 13, 2012

Alle reden über Social Media im Kundenservice und über Kunden, die sich lieber selber bedienen sollen. Trotzdem ist Email weiterhin ein, entgegen allen Prognosen, wichtiger und wachsender Kommunikationskanal – fein! Aber woher genau kommt dieses Wachstum und bedeutet es nur Kosten oder auch Nutzen für die Unternehmen?

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Smart Products Engineering

Smart Products? In our everyday life?

by Peter Seidenschwang May 16, 2012

The smart fridge is already well-known. Nowadays there are already fridges which propose possible dishes based on their contents – and in addition provide the right recipe for cooking them. Or a lawn-mower that knows your garden and cuts the grass - avoiding the flowers which are recognized automatically and that take into consideration the weather to cut the grass at the right timing. With Smart Products Engineering many of these ideas can be realized already today.

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Test As A Service

Ist Testen eine minderwertige Tätigkeit?

by Florian Pfütze April 23, 2012

Was hat Qualitätssicherung eigentlich mit Business Requirements zu tun und was ist der Mehrwert von Testaktivitäten?

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Finance, Bank and Insurance Sweden

New regulations, new ways of meeting customers, need for more efficient IT-solutions. We share and discuss experiences, ideas and solutions. The blog is mainly in Swedish.

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Mobile World

Business takes place where people are. So better be there at the time convenient for the customer, employee, partner or citizen. And keep them engaged.

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Omnichannel Customer Interaction

Customer Interaction has evolved from multichannel to omnichannel: blended channels, blended sales & services. Find out how to reach your channel KPI’s in this omnichannel world.

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Smart Products Engineering

This is the place where we share and discuss our experiences, ideas and solutions how to capture business opportunities in the smart connected world.

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Test As A Service

Follow our thoughts about better quality and more efficient testing. This blog is in German.

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Florian Pfütze

Tieto Future Office ®

Follow our thoughts on social business trends, collaborative work culture and the transformation of business IT supporting enterprise 2.0 initiatives.