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Author Archives: Claes Lemnell

Claes Lemnell

Claes Lemnell has worked for Tieto since 2010. Initially he focused on sales in the BIX area (Business Integration eXchange) i.e. from “Order to Cash” and from “Purchase to Pay” (eOrder, eInvoice, ePayments), SWIFT and integration systems. In January 2012 Claes joined FS Sweden as Sales Director and Head of the Mid-size Segment. Claes has several years’ experience from leading sales roles within the IT and Information Logistics area.
Besides loving travelling to far-away places as well as city weekends, he also enjoys taking a boat ride in the Stockholm archipelago. Claes practice outdoor running several times a week and just love producing playlists on Spotify.

“Engagement banking and multi-channel banking” – flavour of the month or here to stay?

When disruptive winds overwhelm the financial landscape across borders and nations, the banks (and perhaps other financial actors as well) are forced to challenge themselves in how they conduct the dialogue with their customers. All due to the fact that they need to increase the customer loyalty and, of course, their business. Engagement banking – or, “In what way does your customer prefer to do business with you, from time to time?” – is increasing [...]

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How do we make the “Cloud rain”..?

Or actually – how do we go from make the Cloud drip, to make the Cloud drizzle, and better yet – to make the ”Cloud rain”..? If you’ve dismissed the Cloud as “just another marketing term” to hype the on-demand solutions that businesses have been using for more than a decade, then I would say you’re actually missing the point.. There are of course many different definitions of what the Cloud actually is [...]

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Social Media – the new Bank?

Do you remember how we scoffed at those hapless souls who put their bank details on Facebook when the social network first became popular? (I know I did…) Well, now it seems like this was an, albeit misguided, but ultimately accurate, premonition of a future development in social media. Recent news tells us that this summer First National Bank of South Africa, tied its mobile banking application to Facebook (http://finextra NULL.com/news/fullstory NULL.aspx?newsitemid=23916), [...]

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Are the Banks too late for the e-invoice Party? – Part 2

Click here to read Part 1! The Landscape OK, we understand there are some potential upsides for both Banks and corporations. But how far have we come? Let’s have a look on where we stand right now, is there a market or not for this?  The total estimated market value for the entire Financial Value Chain (Order-2-Cash, Purchase-2-Pay) in Europe is € 200 Billion annually and less than 10% of this is put [...]

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Are the Banks too late for the e-invoice Party? – Part 1

Why e-invoice at all? First we need to figure out if and why e-invoicing may be a potential “cash-cow” (for Banks?), “Money-saver” (for Corporates?) and “new-basic-electronic-demand” (for Consumers?). Based on experience, a corporation can save about one to two percent of its sales per year by switching from traditional invoice processing to e-invoicing. One can exemplify it by separating some of the incoming and outgoing invoices, as issuer of invoices you can make a saving [...]

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