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Category Archives: English

Mobile Apps development – a Little Shop of Horrors?

Having had an enjoyable evening singing along with the “Feed me, Feed me” lines in Little Shop of Horrors, a part of the dialogue made me pause the DVD: Patrick Martin (http://www NULL.imdb NULL.com/name/nm0000902/?ref_=tt_trv_qu): Me and the guys at the home office have been following this plant of yours. We’ve come up with one incredible idea. We’re very proud of [...]

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Why the Nordics are a different kettle of fish – driving forces for mobile payments

There is one major driving force for mobile payments – shared by, what looks like the rest of the world except for the Nordics – the elimination of cash. Elimination of cash Wherever you look around the world cash elimination is the major source for promoting mobile payments. The drive both from the market, government and merchants are strong everywhere – except in the Nordics. Cash transactions are not wanted anymore as they can act [...]

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Sense urgently needed for reporting regulations in the financial sector!

  About the author: Perttu Haglund is in charge of Tieto’s Authority Reporting Services. He has long experience in different roles among Financial Service sector.           The financial crisis has driven political decision-makers into a situation that demands quick corrective measures. Finding common ground has proven to be difficult. Increased monitoring and regulations have been the easiest decisions to make. As [...]

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Reinventing Financial Service Delivery

Two of the core values that we try to embrace in our daily work here at Tieto are that we care for the world around us, and that we are open to new ideas. Those values came to my mind when reading an article about how innovation can be used to create new services. We are focusing on creating mobile solutions that will support our customers’ success, and maybe the micro banking business can serve [...]

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Freefalling into another universe – or why is the way of product development so different in the manufacturing and financial sectors?

Coming from the manufacturing world, before joining Tieto to work with our financial customers, I started off by freefalling as I was just assuming certain things would be the same. My assumptions were based on identified similarities for product development in the financial and manufacturing sector that were very clear (to me at least…). But as my assumptions were based on previous experience, the sum, none the less, were totally wrong…

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“Engagement banking and multi-channel banking” – flavour of the month or here to stay?

When disruptive winds overwhelm the financial landscape across borders and nations, the banks (and perhaps other financial actors as well) are forced to challenge themselves in how they conduct the dialogue with their customers. All due to the fact that they need to increase the customer loyalty and, of course, their business. Engagement banking – or, “In what way does your customer prefer to do business with you, from time to time?” – is increasing [...]

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Handelsbanken + UK = the perfect match by design or by chance?

The Handelsbanken way seems to be the perfect match to gain momentum in the UK – is it by chance or by design? Can HR aspects be the winning differentiator? So why do I bring in HR into the equation? We are of course talking about taking new market shares, offering a stable bank service in a market that has been shaken by mistrust and numerous other factors that impact bank customer behavior. But – [...]

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How do we make the “Cloud rain”..?

Or actually – how do we go from make the Cloud drip, to make the Cloud drizzle, and better yet – to make the ”Cloud rain”..? If you’ve dismissed the Cloud as “just another marketing term” to hype the on-demand solutions that businesses have been using for more than a decade, then I would say you’re actually missing the point.. There are of course many different definitions of what the Cloud actually is [...]

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Continuing around the heroes of future business and the Swedbank project BART. What is the factor that is missing and how can Swedbank ensure that they bring Mobile Payments into our everyday life! – Part 2

Continuing the reasoning from Part 1 around what makes the BART project (http://www NULL.swedbank NULL.se/privat/internet-och-telefontjanster/bart/index NULL.htm?wt_query_text=BART), initiated by Swedbank to bring mobile payments into our everyday life, so interesting. I concluded the blog post with the conclusion that I was missing something. A differentiator that might make a huge difference to the project’s success, but is not part of the current setup.

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One of the rescue missions for the heroes of future business is called BART. In command Swedbank and the mission – to bring Mobile Payments into our everyday life! – Part 1

“One’s destination is never a place but rather a new way of looking at things” ~ Henry Miller Going back to Star Trek, so we stay in context, this is what sparked my thoughts around innovation and how to catch the business of the future: – “I thought Starfleet rules said that it was an unacceptable risk, going back to save him” — Lt. Dolby – “It was. However, I recently realized that [...]

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